Category Archives: Approved Auto Repair

Becoming an AAA Approved Auto Repair Shop

Triple A – one of the most well-known brands when it comes to automotive care and help. While many are familiar with the towing service, insurance and oval car decals for members, AAA also offers a great service to customers when it comes to finding a reliable auto repair shop. At Sallas Auto, we belong to the AAA Approved Auto Repair program, which approves auto repair facilities that meet the highest standards in vehicle repair, competency, reliability, cleanliness, overall experience and fair pricing. What does it take to get AAA approved? Only dedicated auto repair shops meet the AAA standards and become an Approved Auto Repair Shop. It’s a process that requires transparency and honesty while seeking the AAA “stamp of approval.” AAA Performs Surveys First, representatives from AAA visit the shop(s) and take a tour, and survey of the business. They ask the customers about their satisfaction through surveys, and look to see if they shop has a customer satisfaction of 94% or highe ... read more

Online Survey

Thank you to all that took our online survey last month. It was so great to read all the comments you wrote. We received some very nice compliments and also some great feedback on areas we can possibly improve on. One area did surprise me and here’s why: Question was: “Do you use Sallas for regular oil changes?” Most of the customers that said NO had a legitimate answer. BUT the ones that said they went to a quick lube because it was CHEAPER might want to read on… I did a town research on Quick Lubes in our area and here are the results. This was as of April 25th and I only used the least expensive oil change ~ some had higher oil change options (synthetic, high mileage oil change, etc.) Again, I only used the Regular Oil Change: Location Price May Coupons After Coupon Services with Oil Change Quick Lubes $34 – $39 $5 Off $10 Early Bird $9.99 Oil Change -For 1 week only $29 – $34 $9.99 for 1 week at one lo ... read more

The Good Mechanic You Can Trust

Everyone hates to hear the “click click click” when they turn or see the dreaded “check engine” light appear on their vehicle because they know it’s time to take the car to the auto repair shop. And if you haven’t found a mechanic you trust, your number one thought could possibly be, “Am I getting ripped off from this auto shop?” … Many people are leery of trusting just any mechanic. And unfortunately over the years, mechanics have gotten a bad wrap for over-charging. But the good news is that there are many mechanics out there who take pride in their work and want the best for you and your car, too. Being able to decipher the genuine from the others doesn’t have to be a daunting task. Really it is all about what you know…. and some of the shop’s credentials. Research The number one way you can avoid getting the wool pulled over your eyes is to do research on your vehicle. The more you know about your vehicle, the better you are when it is time to take it to the shop. And the great n ... read more

Small Windshield Crack? BIG Problem

Cars tout their safety features and reliability all the time, but windshields are usually overlooked by advertisers and salesmen. Understanding the structure and purpose windshields serve should be something all car owners are aware of. Structure All windshields are constructed of two layers of glass, laminated and tempered, with a sheet of vinyl placed between them. The vinyl fuses the glass together and is what keeps the windshield from shattering in the event of an accident. Aside from that, windshields are an integral part of the roofs stability. Assessing Damage Cracks and chips come in all shapes and sizes. And for all manner of reasons. If that dump-truck you followed to work this morning was full of gravel and some came flying into your windshield, check it out once you make it to your destination. Knowing if the windshield is chipped or cracked could save you a lot of money down the line. Ch ... read more

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