5

Quick service with appropriate information provided about what they did to the car.

5

I called in for an appointment and got my vehicle in the very next day. They send you a link with detailed descriptions of what your vehicle needs and categorize it by priority. They simply make recommendations and are honest with you. Very Friendly shop, and quick turnaround. Would recommend 10/10

5

America! Sallas Auto Repair is the BUSINESS! From the time I walked in, 'til the time I drove away, all of my anxieties of trusting a new mechanic with my 21 year old car with over 334K+ miles, have been LAID TO REST! I will NEVER take my Camry anywhere else and YOU shouldn't either! The customer service was MATCHLESS! The front desk agent, Christine (I think), was friendly and professional. Barry, Svc Advisor, thoroughly explained what they would do to analyse my car issues. A very nice, "retired" gentleman gave me a courtesy ride home and picked me up when the repairs were completed. The digital inspection report was OVER-THE-TOP! Never seen one of those before. Impressive. Then Zach, Svc Advisor, called and explained the report down to the smallest detail, as well as answered EVERY question I had. It was a PRESSURE-FREE experience folks! That alone made me say, "do the work!" The Mechanic did an OUTSTANDING job! The safety issues I had as a result of KC's killer potholes have all been resolved. My car drove off sounding, driving, and performing VERY good. My heart was made happy. Sallas' pricing is competitive, but was LESS than the Retail chain's estimate I'd received prior to my visit there. Thank You All for taking good care of my ride. I'll be back to finish the mission...lol! In closing, if YOU want your car done right, allow me to refer you to give Sallas Auto Repair shop on Hickman Mills Drive a call. You'll be glad you did!

5

Always a great experience. Up front and honest about what needs to be done to my car, they give me a timeline of when I should do any repairs along with an estimate so that I can plan accordingly. And another plus when you drop off your car they will drop you off at work and pick you up when its done. There is no waiting around the shop experience.

5

great

5

I am very pleased with the service i received on my vehicle. I appreciate the service Sallas provides to pick up your vehicle and drop it off. I also love the vehicle report that is sent to you before any repairs are started just so that you are aware of what repairs are needed to be done and how long it may take. I will continue to go back for my oil changes and other repairs that I may need..

5

Very professional. Great customer service! Sallas auto will take care of every detail while keeping you in the loop every step of the way with their awesome online inspections! I will never go anywhere else for automotive care!!

5

Great staff, courteous, thorough & excellent service

5

I went in for an inspection. from the call to the in-store service, everyone was so courteous and accommodating. I observed the team's interaction with every customer (including an annoying and entitled lady), and they maintained respect and courtesy to every person. wow! Barry was very transparent about the standards he inspected my vehicle, and he specified items that were required by law to pass inspection from the items that were an issue but not an aspect of passing inspection by law. He then offered services, no strings attached. I changed my mind twice about what to get done and not get done with Barry, and he showed patience and understanding for my hesitance. I am returning to them to get my mirror replace, and I look forward to it!

5

Always a pleasure doing business here! Treated extremely well and with utmost respect.

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